Refund policy

For orders that need returning, once the goods have been dispatched from our warehouse. Such cancellation of orders will result in a refund of the products, less a 15% restocking charge and return of the goods is the responsibility of the customer.

Products damaged in transit must be noted at the time of delivery, documented on the delivery note and delivery refused. It is the customer's responsibility to check the products for damage with the delivery driver and to notify us of any damages within 48 hours. We will not accept claims for products damaged in transit that were signed for as being in good condition.